Inflection’s Agentic Workflows Bring Trust and Action to Enterprise AI

Earlier this month, Inflection launched Inflection for Enterprise, the company's first step toward delivering advanced AI solutions to businesses that need full control of their intelligence systems. Inflection's vision for AI in the enterprise extends far beyond simple chatbots answering questions. The company aims to develop AI that can be fully trusted to take actions on behalf of businesses.

Introducing Agentic Workflows

In line with this vision, Inflection has introduced Agentic Workflows into its enterprise offering. These workflows are powered through a partnership with UiPath, ensuring the AI system works with the latest, most accurate data from across the business. This integration allows businesses to trust the AI to make decisions and execute actions on their behalf.

Inflection’s collaboration with UiPath brings more than 1,400 technology integrations and a wide network of 400+ technology partners into the Inflection for Enterprise ecosystem. This enables seamless access to key systems and data sources, ensuring that automations triggered by Agentic Workflows are both accurate and aligned with the company’s unique policies and culture.

Strategic Acquisition: Boundaryless

To further strengthen its capabilities, Inflection announced the acquisition of Boundaryless, a team of automation experts with extensive experience deploying UiPath solutions within Fortune 500 companies. With this acquisition, Inflection aims to scale up its integration and deployment services, offering robust global support to meet enterprise needs.

Overcoming AI Challenges: Trust and Action

Despite the advancements in AI model accuracy, Inflection acknowledges that AI is still a probabilistic technology, meaning there’s always a small risk of errors or “hallucinations.” For businesses, this risk is unacceptable when it comes to protecting their reputation and ensuring compliance with their internal policies. Inflection’s approach focuses on building AI systems that not only provide accurate information but also understand and reflect the unique operational aspects of each business.

Trust is the cornerstone of Inflection’s AI strategy. Once trust is established, the next challenge is enabling AI to go beyond simply providing answers—it must be capable of taking action. Traditional chatbot solutions fall short because they lack access to the necessary information and systems required to perform tasks. Inflection’s Agentic Workflows solve this problem by operating as a holistic AI system rather than as isolated models.

Hybrid Approach: Combining Probabilistic and Deterministic Systems

Agentic Workflows address both trust and task execution by using a hybrid approach, combining probabilistic AI models with deterministic systems. This ensures that the AI can access real-time data and execute tasks with precision. By leveraging UiPath’s vast network of technology partners and integrations, Inflection for Enterprise can connect with the essential systems and data sources needed to drive automation within any use case.

Inflection’s AI is not just fine-tuned for technical accuracy; it’s tailored to each business, making the Agentic Workflows feel native to a company's operations. Employees can trigger trusted, predetermined actions directly within Inflection for Enterprise, simplifying workflow automation across departments.

The Rise of AQ: Action Quotient

While many AI systems are measured by their IQ (information quotient) and EQ (emotional quotient), Inflection believes a third metric, AQ (action quotient), should be considered for enterprise AI. While high-IQ AI models may excel in information retention, they are often limited to acting as advanced search engines. In contrast, an AI system with a high AQ can execute tasks and offload responsibilities in a manner akin to a trusted colleague.

By combining IQ, EQ, and AQ, Inflection’s Agentic Workflows empower businesses to take full advantage of AI’s capabilities, reducing the burden on employees while maintaining accuracy, reliability, and trust.

What This Means for Enterprises

The introduction of Agentic Workflows marks a significant milestone in enterprise AI, allowing businesses to not only rely on AI for insights but also to trust it to take meaningful actions. With the expertise of the Boundaryless team and the vast network of UiPath integrations, Inflection is poised to deliver scalable, intelligent automation solutions that align perfectly with each company’s unique needs.

For businesses looking to explore AI’s full potential, Inflection for Enterprise offers a solution that bridges the gap between knowledge and action, helping organizations optimize workflows and boost efficiency.