Bain & OpenAI Expand Partnership to Accelerate AI Solutions

Bain & Company has announced an expanded partnership with OpenAI, the company behind ChatGPT and advanced AI models like GPT-4o and OpenAI o1. This deepened collaboration aims to accelerate the delivery of AI solutions to meet the growing demands of top global companies.

A Strong History of Collaboration

Since 2022, Bain and OpenAI have worked closely together, forming a global services alliance in early 2023. This alliance brought OpenAI’s cutting-edge AI platforms to Bain clients worldwide. Bain has successfully implemented OpenAI platforms, including ChatGPT Enterprise, which has enhanced employee efficiency and productivity through customized AI applications.

Expansion of AI Capabilities and the Creation of an OpenAI Center of Excellence

The expanded partnership will allow Bain and OpenAI to further leverage their combined strengths. Bain will establish a dedicated OpenAI Center of Excellence (CoE) to drive AI innovation for clients and maximize the value of their AI investments. The CoE will be led by a specialized Bain team with deep expertise in OpenAI's latest innovations, providing advanced AI solutions that deliver real business impact and value.

Focus on Industry-Specific AI Solutions

Bain and OpenAI will co-develop AI solutions targeting specific industries, starting with retail and healthcare life sciences. Over time, the scope will expand to additional sectors. With access to OpenAI’s latest frontier technologies—including multi-modal, real-time, and reasoning applications—Bain’s technical resources will deliver powerful AI-driven solutions tailored to clients' needs.

Transforming Industries and Driving Innovation

Christophe De Vusser, Bain’s Worldwide Managing Partner, remarked:

“At Bain, we’ve seen the power of our partnership with OpenAI as we work together with clients and within our own business as well. We’ve unlocked transformative results, driving innovation and creating lasting value. With this expanded collaboration, we will further push the boundaries, leading the way in reshaping industries and delivering even greater impact.”

Brad Lightcap, OpenAI’s Chief Operating Officer, added:

“We’re building on our partnership with Bain to turn cutting-edge AI into real, impactful results for enterprises across multiple industries. We want to make sure businesses lean into the full scale of the opportunity to operate more efficiently, better serve customers, and propel a new wave of innovation.”

A Proven Track Record of Results

Bain and OpenAI have already delivered substantial results for clients, including The Coca-Cola Company and Amgen, by embedding AI solutions into their operations. Bain has supported these companies in transforming their processes, technology architectures, operating models, and talent strategies, yielding concrete business outcomes. Bain will continue guiding companies through their AI transformation journeys, offering consulting services that address AI strategy, process change, workforce development, and technology foundations.

Future Collaborations and Industry Events

As part of their expanded partnership, Bain and OpenAI will continue to collaborate on joint industry roundtables and events. These events will showcase the transformational impact of their collaborations and highlight how AI can deliver value to companies worldwide.

What This Partnership Means

The expanded partnership between Bain & OpenAI signals a new era in AI-driven business solutions. By combining Bain’s deep industry expertise with OpenAI’s cutting-edge technology, this collaboration will empower companies across multiple sectors to unlock unprecedented levels of efficiency, innovation, and business value.